Frequently Asked Questions
Are CLO venues accessible?
Each of Pittsburgh CLO's performance venues — Benedum Center, Byham Theater, and Greer Cabaret Theater — are accessible. Please click HERE for more information.
Are CLO performances appropriate for children?
Pittsburgh CLO is pleased that you are encouraging your children to embrace the wonder and magic of live musical theater! Please note that some shows contain mature content, language, or themes. As a parent, you are the only person qualified to determine what is appropriate for your child. To help you make an informed decision, we encourage you to seek additional information on each show you consider attending. Children under the age of 3 will not be admitted to the theater. Please click here for our complete Child Policy.
How can I purchase tickets?
Individual tickets to Pittsburgh CLO events can be ordered online, by phone at 412-456-6666, or in person at the Box Office.
What should I do if I lost my tickets?
Call 412-456-6666 and we will make duplicates and hold them at our Box Office for pick-up.
How are the seats numbered in the theaters?
Benedum and Byham seats are numbered sequentially in the Center sections (101, 102, 103...) but in the Left sections the seats are odd numbers and in the Right sections the seats are even numbers. At the Benedum, for example, the Right Center section starts as follows: 22, 24, 26, etc. The Left Center section starts as follows: 21, 23, 25, etc.
What time do theater doors open for a performance?
The doors to the theater lobbies typically open 1 hour prior to curtain. Please refer to your pre-show email for more information about your visit.
Is there a dress code to attend CLO productions?
While many patrons prefer to wear suits and dresses, others dress more casually. Above all, dress comfortably. Consider a sweater or wrap if you tend to be cold.
What is the number for Lost and Found?
Benedum Center: 412-456-2604
Byham Theater: 412-456-1377
Greer Cabaret Theater: 412-325-6766
Are there coat checks?
Coin-operated lockers are available at the Benedum Center. Coat check is available during the winter at the Benedum Center and Byham Theater.
How can I be reached during the show in case of an emergency?
Leave your name, show title and seat location with your contact person. In case of an emergency, they should call the appropriate theater with this information.
Benedum Center: 412-456-2610
Byham Theater: 412-456-2610
Greer Cabaret Theater: 412-325-6766
Do your theaters have elevators?
The Benedum Center elevator is located to the right of the main lobby and accesses all levels.
The Byham Theater elevator is located at the top of the entrance lobby, to the left. Access is provided to the lower lobby (restrooms, coat room and pay phones), and to the top of the balcony only.
Does Pittsburgh CLO donate tickets to area fundraisers?
Yes! Please contact mail@pittsburghclo.org to request a ticket donation.