Group Sales Frequently Asked Questions
Organizing a group of 10 or more people can sometimes feel overwhelming. Pittsburgh CLO’s Group Sales Department is here to make it easy! Below you'll find a list of Frequently Asked Questions and hints that we hope will help you to save money and be the star of your group. Please don't hesitate to contact Group Sales by phone or email at any time if you have further questions.
- How much do I save?
Depending on the show, discounts range from 10-20 percent off the regular price. And, processing fees are waived.
- How can my Group get the best seats?
For our Summer Season shows, please consider selecting a date in the second week of the show, if available. These performances often offer the best seating availability. If you are interested in purchasing tickets for a one-week show, please consider joining us at one of our "added" performances, such as a Sunday evening show or a show in the second week (if applicable).
- When can I start reserving seats for the Summer Season?
We begin taking reservations as soon as our shows are announced in the fall. Please call the Group Sales Department at 412-325-1582 and we can take all necessary information about your group. Group Seating for Summer Season will begin in early spring and will be filled in a first come first serve basis based on our advanced reservations.
- Can the members of my Group pay individually?
We do not accept individual payments from the people in your group. As the group leader. You are responsible for collecting and making payments. We accept checks (personal, company, cashiers, money order) and we’ll gladly take Visa, Mastercard, Discover or American Express.
- I'm buying a special event package - do I need to bring 10 people?
Not necessarily. Many of our Special Events, including Girls’ Night Out, do not require a 10 person minimum. If you are curious about whether a minimum applies to a special event, please give us a call at 412-325-1582.
- Where can my Group park?
Visit our Directions & Parking page for in-depth details.
- My Group is arriving by Motorcoach or School Bus. Do you have any tips?
Please visit our Motorcoach Guide for in-depth information.
- Do we need to sit together or in a block?
Some people may want to spend more or less than others. Therefore, you do not need to purchase your tickets all in the same price level. You just need to attend the same performance. If you want everyone in your group to sit together, we can do that as well. The earlier you order your tickets before they go on sale to the general public, the better chance you have of this happening. Once tickets go on sale to the general public, we will give you the best available seats we have at the time.
- May I add seats to my order?
Yes, from the time the original order is placed to the time of final payment. If you have already paid for your order, you can increase your number (subject to availability.) You may not decrease your order after final payment. As long as you keep the group minimum of 10, you get the group buyer benefits.
Group Sales Coordinators are in the office Monday - Friday from 9am to 5pm and can be reached by phone or email.